Your Privacy Matters
Last updated: August 25, 2026
At GrainHero, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our grain storage monitoring platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the platform.
Information We Collect
We collect various types of information to provide and improve our grain storage monitoring services. Our data collection practices are transparent and focused on delivering value to you.
Personal information including name, email address, and company details
Account credentials and authentication information
Sensor data from your grain storage monitoring systems
Temperature, humidity, and environmental readings from connected devices
Usage data and analytics to improve our services
Communication preferences and support interactions
How We Use Your Information
Your information enables us to deliver, maintain, and enhance our grain storage monitoring platform. We are committed to using your data responsibly and only for legitimate business purposes.
Provide real-time monitoring and predictive analytics for grain storage
Send technical notices, updates, and security alerts
Process your requests and provide customer support
Improve and personalize our services based on usage patterns
Protect against fraudulent or illegal activity
Generate insights and reports for your grain storage operations
Data Security
We implement comprehensive security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.
Industry-standard encryption for all data transmission (TLS/SSL)
Secure data centers with physical and digital access controls
Regular security audits and vulnerability assessments
SOC 2 Type II compliance for data security standards
Employee training on data protection and privacy practices
Incident response procedures and breach notification protocols
Your Privacy Rights
We respect your rights regarding your personal information and provide tools to help you control your data.
Access your personal information at any time through your account
Correct or update inaccurate information
Export your data in a portable format
Request deletion of your account and associated data
Opt-out of marketing communications
Object to certain data processing activities
Data Retention
We retain your information only as long as necessary to provide our services and comply with legal obligations.
Active account data retained for the duration of service use
Sensor data and analytics retained for 24 months for historical analysis
Deleted account data removed within 30 days of deletion request
Backup copies retained for up to 90 days for disaster recovery
Legal compliance data retained as required by applicable laws
You can request early deletion of your data at any time
Third-Party Services
We partner with trusted service providers to deliver our platform. All third parties are carefully vetted and contractually bound to protect your data.
Cloud hosting providers for secure infrastructure
Analytics services for platform improvement
Payment processors for billing and subscriptions
Email service providers for communications
Customer support and ticketing systems
All providers maintain strict data protection agreements
Questions About Privacy?
If you have questions or concerns about this Privacy Policy, please contact our privacy team.
Contact Privacy Team